Ágora Mall restaurants received first diners on reopening day

Establishments will be open from Sunday to Thursday from 12 noon to 10 p.m. and from Friday to Saturday from 12 noon to 11 p.m.

At 12 noon today, a large part of the 25 restaurants in the Ágora Mall received their first diners after having been closed for three and a half months.

Since March 19, all food and beverage sales establishments have been closed respecting official regulations. On May 25, some of these restaurants began to offer service through the “take out” or ready-to-go mode.

With a limited capacity, the food area of ​​the shopping center began to operate with the following sanitary measures: elimination of the use of the trays, cleaning and disinfection of the tables after each use, placement of the tables every two meters away, Signage of space where the tables will be placed, likewise, they have placed gel dispensers in different locations for quick access to customers, and there is also a space of tables and chairs for those who prefer to enjoy an outdoor terrace.

Each restaurant has a protocol for disinfection and permanent cleaning of common areas and furniture, which ensures that cash registers or collection equipment, showcases and displays, utensils and surfaces of food contacts, food preparation and beverage equipment are constantly disinfected , contact bar area and customer support in the box, order zones and others, after each use. Also disinfect daily warehouse area, bathroom sink faucets, door faucets and sanitary equipment, work stations, employee rest area.

Among the most relevant measures in restaurants are the installation of an acrylic in the service area and payment boxes that have contact with customers, use of disposable plates and sealed cutlery, and mandatory use of protective equipment for all employment mania.

For security and better service, some of the restaurants will implement technological innovations such as a virtual queue system for the delivery of orders, digital menus and QR codes, as well as low personal contact payment methods such as single payment with credit cards, debit and new payment instruments such as electronic wallets among others.

Other important complementary measures to decrease the sharing of items by customers: elimination of condiments, sauces, salt shakers or similar, self-service machines for drinks, salad bars and buffets.

As for the disinfection measures, they have been strengthened since it is applied electrostatically in all the facilities before and at the end of each day, including escalators, bathrooms, hallways, elevators, parking lots, furniture, loading area, waste collection area , etc. The minimum cleaning every 2 hours of the main contact areas in which clients, employees and suppliers circulate such as handrails of escalators, benches, elevator buttons, and railings, employee dining room, among others.

The hours in which the establishments will be operating are from Sunday to Thursday from 12 noon to 10 at night and Friday to Saturday from 12 noon to 11 at night.

“Today we have received with great enthusiasm the first diners who will accompany us in this new experience of services in the area of ​​food and drink, after the quarantine period regarding the evolution of COVID-19 in the country. This return is accompanied by the implementation of strict sanitary security, hygiene, cleaning, disinfection and physical distancing measures, thus initiating a new way of working and serving customers, preventing the non-contagion of COVID-19, ”said Silvia. Rosales administrator of the shopping center.