Great reception of Arajet Travel Assist: “10 thousand passengers have used it”.
Arajet, the Dominican low-fare airline, celebrated the milestone of 10 thousand passengers who included in their ticket and used the Arajet Travel Assist service from the 17 destinations it operates in North, Central and South America and the Caribbean, in an event held in partnership with iké, leader in Latin America in the design and implementation of solutions.
“Arajet Travel Assist is the only assistance service offered by an airline in the Dominican Republic, and we are happy and proud to celebrate that since we launched the product on January 29th of this year, 10 thousand people have already included it in their ticket and have used its services to improve their travel experience” assured Victor Pacheco Mendez, CEO and founder of Arajet.
He added that “we welcome our iké partners with the best news, in an event designed to strengthen the recall of a product we created with the needs of the ultra low-cost traveler in mind”.
Arajet Travel Assist is a robust assistance service for Arajet customers to travel with the peace of mind of having immediate support to cover medical expenses due to accidents, telephone medical consultations, ambulances, online psychological consultations, unlimited funds advance, legal services for theft or loss of documents, concierge assistance and hotel discount network, among many others.
“We designed an extremely useful product for the traveler, which allows them to have the support to exponentially improve their international travel, and covers not only their needs, but also those of their pets,” said José Fernando Canasi, CEO of iké. “This event is one of the most original we have organized, as our guests were able to attend with their pets to strengthen the identity of Arajet Travel Assist as a service adapted to the contemporary traveler, who expects the best service and a very convenient rate,” he said.
The Arajet Travel Assist service costs US$14 for round trips and US$5 for pets, valid for up to 30 days. Among the services most requested by Arajet travelers are telephone or online medical and veterinary consultations, online psychological consultations, unlimited paperwork information, concierge service, cash advances, hotel discount network, and telephone legal advice.