Viva affirms they followed COVID-19 host case protocols without further affected
The Viva Resorts chain informed that the person that the authorities have identified as being affected by coronavirus (COVID-19) is a guest of the Viva Dominicus Beach hotel, and assured that the case was handled following the established protocols and under the direction of the Ministry of Health Public, while no other cases have been detected in the establishment.
Following is the full text of the statement:
The Viva Resorts chain considers it important to inform that the person that the national health authorities have identified as being affected by coronavirus (CORVID-19) is a guest of our Viva Dominicus Beach hotel. We can assure you that the case has been handled following the protocols of the World Health Organization and under the direction of the Ministry of Public Health.
The person in question arrived at the hotel without showing any symptoms (asymptomatic) that caught the attention. He subsequently showed a mild to moderate flu picture, and the next day a moderate fever.
The health services, epidemiological control and critical points that the hotel has allowed to detect in time the situation of this guest. He was immediately isolated from other guests and collaborators, and the Ministry of Public Health was notified that he sent a team specialized in handling such cases, took control of the process and decided to move the guest to a hospital. Subsequently, the analyzes confirmed that he was a patient with coronavirus.
Under the supervision of Public Health, assisted by the health services of the hotel and its collaborators trained to proceed in this situation, following the international protocol, the establishment has undergone a deep sanitation process using the latest generation of special products. In addition, all persons who were in contact with that guest are under the supervision of the specialized staff of the Ministry of Health. At the time of issuing this communication, no other person had been found suspected of carrying the virus.
Viva Resorts, following the guidelines of the Ministry of Public Health, will offer its guests and related the necessary information to guide them on the follow-up to this case and on the special measures, if appropriate, that the authorities decide, under supervision and control we will act in every moment.
The health of our guests, today and always, is a priority for this hotel group. We thank the trust of guests and related in our ability to handle the situation. We also express our appreciation to the Ministry of Public Health for its rapid response, the professionalism shown in the process and the support offered to proceed following the international protocol. ///
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