World of Hyatt’s Inclusive Collection honors top tour operators

Santo Domingo.- World of Hyatt’s Inclusive Collection recently hosted the fifth edition of “Top Ten,” where it acknowledged tour operators for their outstanding performance in marketing various resorts within the hotel chain.

The awards were presented by Daniel Hernández, VP of operations in the Dominican Republic and Colombia; Matthias Hohner, regional commercial vice president for the Dominican Republic and Colombia; Ana Laura Moreno, commercial director of the Dominican Republic area, and Adelfa Peña, local market sales director. The first-place winner was Operahotel, followed by Expertravellers, and Conextur secured the third position.

The event also recognized Viajes Alkasa, Suplitur, Gniall, Viajes AGT, Sun Paradise, Atom Dominicana, and Travelwise, acknowledging their pivotal role in achieving the 2023 objectives with excellent results.

The selection of winners considered factors such as sales volume, service quality, adaptability to market changes, and overall customer satisfaction.

Matthias Hohner extended congratulations to all the winners, acknowledging their extraordinary commitment, high performance, and dedication throughout 2023. He praised their passion, vision, and dedication in providing an excellent experience from reservation to stay, emphasizing their exceptional ability to connect with clients.

Hohner highlighted that 2023 presented various changes and challenges, including the addition of new hotels to the Inclusive Collection portfolio in the Dominican Republic. Through joint efforts, significant results were achieved, surpassing the set objectives for the year.